SendInBlue Plugin v3.32 Nop Team

Hi, All,

I have been getting the following error each time a customer confirms an order, it looks like the system is trying to update an existing contact that does not exist in my SendInBlue contacts.

Any ideas?

Sendinblue error: Error calling UpdateContact: {"code":"document_not_found","message":"Contact does not exist"}.

sib_api_v3_sdk.Client.ApiException: Error calling UpdateContact: {"code":"document_not_found","message":"Contact does not exist"}
   at sib_api_v3_sdk.Api.ContactsApi.UpdateContactAsyncWithHttpInfo(String identifier, UpdateContact updateContact)
   at sib_api_v3_sdk.Api.ContactsApi.UpdateContactAsync(String identifier, UpdateContact updateContact)
   at Nop.Plugin.Misc.Sendinblue.Services.SendinblueManager.UpdateContactAfterCompletingOrderAsync(Order order)

phayes wrote:

It is.
So, what's your question?

Thank you for replying,

My question is can this error be prevented and is there a need to make a remote call to SendInBlue when a customer confirms a purchase?

To be this is a design flaw as the plugin is attempting to update a customer who is not in the list of contacts at SendInBlue.

We'll add the necessary changes to avoid errors in such cases, here is a work item for this.

Appreciated :-)

Can you confirm the latest GitHub repository is below and that I can modify this code as a personal hotfix?

https://github.com/nopSolutions/sendinblue-plugin-for-nopcommerce

Till 4.20 yes, and starting from 4.20 this plugin is out of the box.