Order confirmation received, even though not paid for (2.50)

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11 Jahre weitere
Hi,
I'm trying to set up NC 2.50 with PayPal as the only payment provider. I've noticed that if buyers confirm the order but then don't pay, it still completes the order and sends out the order notification and receipt and clears the basket.  How can I stop this? Obviously if the user hasn't paid yet the order is not complete and the site shouldn't send out an order or the buyer will end up receiving goods they haven't paid for! Any help would be appreciated.

Thanks,
Nick
11 Jahre weitere
Or is there a different PayPal Integration plugin which would stop this problem?

All other eCommerce stores I've come across do not process the order until the user has paid (as in most countries, a contract for purchase on the Internet is not legally binding until you've paid for it). It's also very confusing to see the order actually appear in the back end, even though the user did not complete the order.  I fear this could actually result in unpaid orders being physically shipped out if someone doesn't notice it hasn't been paid for yet.
11 Jahre weitere
I had the same issue on 1.9 using paypal standard.  Switched to paypal payment pro and used paypal express for payment.  Works great on 1.9, but that option isn't available now.
11 Jahre weitere
Please see the following topics:
https://www.nopcommerce.com/boards/t/6365/order-processing-back-to-front.aspx

https://www.nopcommerce.com/boards/t/11419/nop-20-order-of-steps-in-checkout.aspx

And see work item
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.