when a customer puts in a new address which is different from there billing address I receive shipping option could not be loaded in the shopping cart.
Check your Shipping Rate Calculation Method. If they don't return any services/rates, then you will get that error message. E.g. if using By Weight, do you have customer's country/state set up? If using UPS, FedEx, etc. do you have all needed services selected? (e.g. International services)
Check your Shipping Rate Calculation Method. If they don't return any services/rates, then you will get that error message. E.g. if using By Weight, do you have customer's country/state set up? If using UPS, FedEx, etc. do you have all needed services selected? (e.g. International services)
i am getting this error i want to check your suggestion is right or not but dont know where i need to check shipping rate calculation method?