I'm working on customizing a new store based on the demo store that comes with the installation, and just haven't been able to find how to make orders actually go through the ordering steps manually.
Right now, I can successfully place an order through the shopping cart, make payment (e.g. through PayPal), receive order emails, etc., but the issue is that the orders are automatically sent to "Completed" as soon as payment is made.
Since I also have a custom checkout attribute for a "desired date" for order pickup and the orders need to be verified/accepted, I was thinking the orders should be submitted as pending, then after someone verifies we can make the order for the requested date we move it to "in progress", then when pickup is made we move to completed.
Where am I missing the setup to make each order manually go through to process? Or, are they automatically completing because we aren't enable the "shipping" on each item?
Thank you!