I am getting this error when logging in. What's the solution?

"Login failed. Please correct errors and try again.
ReCAPTCHA response is invalid or malformed. Please try again. "I was making tricks. But now I get this error. What is the solution? Can someone help me?

What version of nopCommerce are you using ?
Have you got reCAPTCHA Public and Private key entered correctly ?

Yidna wrote:

I'm using Version 4.20. I have never used reCaptcha before on this site. This is the first time I've been getting such a mistake.

kerimakarsu wrote:
Due to make any customization to the default implementation of captcha?

Also, Go to the Captcha section of {YourStoreUrl}/Admin/Setting/GeneralCommon page and verify that reCAPTCHA public key and reCAPTCHA private key are supplied correctly.

Thats wierd
Check the settings and make sure it is not turned on
See yourwebsite.com/Admin/Setting/GeneralCommon
CAPTCHA section
CAPTCHA enabled should not be ticked

Yidna wrote:

I can't access my website. I get this error when entering the password. How do I edit from the file manager?

sanju.dahal741 wrote:

I can't access my website. I get this error when entering the password. How do I edit from the file manager?

kerimakarsu wrote:
Need to edit it via SQL. Just update captchasettings.enabled to FALSE at Setting table of your nopCommerce.
This will deactivate your reCaptcha and you be able to login to admin panel.
The best way to test captcha is enabled it just only for contact us page for example. Only when it will be working fine, then you may enabled it for login/register.

Regards,
Tom

kerimakarsu wrote:
If you have access to the SQL server then you can simply run this query to disable the captcha.

Update Setting set Value= 'False' where Name = 'captchasettings.enabled'

sanju.dahal741 wrote:

I appreciate this guy. Thank you for all your help.