I had paypal direct working, I tested a payment two weeks ago and it went through and processed with paypal and my bank accounts. (I posted a social media announcement about my site and new business live to the world today and come to find out that it's not working) I get the following error code...
Payment error: LongMessage: This transaction cannot be processed due to an invalid merchant configuration. ShortMessage: Invalid Configuration ErrorCode: 10501
I don't think I have paypal pro, but paypal just gives me the api information that worked with Nop 3.5 and paypal direct 2 weeks ago. And yes I have all my api info correct in nop. (I'm very confused on how to get to a paypal pro site, as when I login to pro I just go to my normal account with the same api info. furthermore paypal has something called paypal flow, which is almost the same name as pro, and a business section so nothing makes sense or has no instructional design, so is very confusing.)
I suppose the ultimate question is how do i get paypal Direct working with my paypal account?
I need help asap, thanks everyone! Jeff https://buffaloiconapparel.com
Fixed the issue.... I had the wrong URL (was http://www. and needed to be https://(no www in my url) so paypal made the account inactive since they could not verify the website. If you get this error code below...
Payment error: LongMessage: This transaction cannot be processed due to an invalid merchant configuration. ShortMessage: Invalid Configuration ErrorCode: 10501
You need to do the following to fix it:
1.) Go to https://www.paypal.com/businessprofile/settings then under Business Information(select update)and then update all your information.
2.) Next - Call paypal ask for payments pro, have them review your account information and make the account active.
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