We have had a number of issues since moving to this hosting (based on nopCommerce forum recommendations to move away from Arvixe). I would to share with you what has happened to date to see if anyone is experiencing the same issue and/or help with making some informed choices.
1. Default DNS setup different
Out of the box their default DNS has issues - at worst poses a security risk and at best unprofessional image hurts brand.
For example, let's say your domain is: companyx.com so the website is: http://companyx.com (or http://www.companyx.com - whichever).
Go to a non-existent sub-domain like http://randomness.companyx.com and see what happens - it's not the usual DNS response you will be expecting.
2. Missing emails (even with greylisting disabled).
We were missing urgent emails for action and after disabling greylisting they still went missing. We only found out about this missing emails as we asked the senders to cc in external addresses like Apple, Microsoft and Gmail.
3. ASP.NET modules not working (running) properly.
Think this is self-explanatory. Tested on IIS8.0, 8.5, 10 and on a range of hosting providers Azure, 1and1, Netcetera, etc., etc. and all worked fine but not on SmarterASP.NET.
Has anyone else experience the above and if so do you know how to resolve them? Heck, even knowing the causes would help.
Plus has anyone found any Social Media channels? Like Twitter? Or Facebook? This is an observation but only hosting provider I know of that doesn't have a presence.
That's my thoughts and, of course, everyone is different.
Did you previously host with SMARTERASP.NET? Did you move from them, and why? to whom?