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I'm on nopCommerce 4.00. A customer just applied a $50 gift card to a $250 purchase. Their order shows the Gift Card applied on it, but they were charged $250. Anyone else experience this issue?
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Did you do any customization to the code or are using any plugin that is related to Gift Cards etc.? Best Regards, Anshul
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That's odd. Check: Is the gift card activated? What is your setting for "Activate gift cards after completing of an order"?
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Which Payment Provider are you using? Also, look at the Order Notes to see the transaction. See any amounts reported there?