I had the same problem earlier and below helped me. Hope it helps to you.
I added the following line to the web.config file:
<add name="ScriptResource" preCondition="integratedMode" verb="GET,HEAD" path="ScriptResource.axd" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
Within <system.webserver>/<handlers>.
The 'sys is undefined' message occurs when the client side Ajax library cannot be loaded. This is beause a script handler is missing from the web.config file.
Thanks
Viral
Global Settings not Visible in Live Site
- 4
- 20
- 03/06/2011
- Australia
Found a solution to this problem for my site (version 1.9). I had the exact same issue with global settings page not displaying any settings even though with view source I could see the html was in there. Also I was not able to edit any pages in Content Management / Topics.
The site has always worked fine on my local machine. When I copied it to maximumasp (my hosting provider recently changed its name to CBeyond Cloud Services) I encountered the problem.
The issues was to do with session state management in a multi server hosting environment (cloud). Nothing inside a form was displayed. In my case, the hosting provider supply their own tools and instructions for setting up a session state database in sql server. After following their procedure the site now works.
This had to be added to <system.web> in web.config.
<sessionState mode="SQLServer"
sqlConnectionString="Data Source=fully qualified sql server name; Initial Catalog=my catalog; User ID=my user id; Password=mypassword; Application Name=myapp"
allowCustomSqlDatabase="true" />
<machineKey validationKey="blah blah blah hex data,IsolateApps"
decryptionKey="blah blah hex data,IsolateApps"
validation="SHA1" decryption="AES"/>
Seems to be a commonly reported problem. Hope this helps someone else.
The site has always worked fine on my local machine. When I copied it to maximumasp (my hosting provider recently changed its name to CBeyond Cloud Services) I encountered the problem.
The issues was to do with session state management in a multi server hosting environment (cloud). Nothing inside a form was displayed. In my case, the hosting provider supply their own tools and instructions for setting up a session state database in sql server. After following their procedure the site now works.
This had to be added to <system.web> in web.config.
<sessionState mode="SQLServer"
sqlConnectionString="Data Source=fully qualified sql server name; Initial Catalog=my catalog; User ID=my user id; Password=mypassword; Application Name=myapp"
allowCustomSqlDatabase="true" />
<machineKey validationKey="blah blah blah hex data,IsolateApps"
decryptionKey="blah blah hex data,IsolateApps"
validation="SHA1" decryption="AES"/>
Seems to be a commonly reported problem. Hope this helps someone else.