LAPP: Resounding Success of the New eCommerce Website

Challenge

LAPP, d.o.o., the Slovenian arm of the global LAPP company, faced a significant challenge in keeping up with the dynamic market demands. In 2017, during the LAPP Digital Days, the need for an online shop arose to cater to customers without an active relationship, providing them with 24-hour access to prices and stock levels. The primary hurdle was the integration of a global solution, My LAPP, based on the SAP ERP system, in all company offices, including Slovenia. However, this was unfeasible for LAPP Slovenia due to their reliance on the PANTHEON business software.

Solution

Seeking a comparable local solution, LAPP, Ltd. collaborated with the Stroka Business Group in Slovenia to develop an integrated webshop solution. The goal was to create a user-friendly platform, and due to staffing constraints, a solution that minimized manual work in terms of entering prices, importing images, and adding descriptions. After careful consideration, NopCommerce emerged as the optimal and cost-effective choice, offering the best value for money and seamless integration with the PANTHEON ERP system.

The implementation included a comprehensive sales program integration with the supplier, an item calculator for pricing, and integrated supplier stocks. The Stroka Business Group's knowledge of LAPP's business and PANTHEON software played a crucial role in streamlining the process, making NopCommerce the preferred solution for their diverse needs.

Result

The integration of the online shop with NopCommerce proved to be a resounding success for LAPP, d.o.o.

• The system effectively addressed challenges related to daily price adjustments, ensuring up-to-date prices and stock levels from the Pantheon ERP.
• The collaboration resulted in a rock-star performance, achieving the desired outcomes with only 0.1 times the human effort, as emphasized by Simon Vrbnjak, Business Development/Expert Industrial Communications at LAPP, d.o.o.
• The webshop's achievements included the integration of global (German) stock data, enhancing customer visibility and providing subsequent delivery dates from abroad.

Despite initial challenges, the implementation of ERP to webshop connection, synchronization of price lists, customer data, and order transfer was swiftly resolved, showcasing the expertise and responsiveness of the Stroka Business Group.

The Stroka Business Group's custom web design services have been tailored to meet the specific needs of LAPP, d.o.o., ensuring a visually appealing and user-friendly interface that enhances the overall customer experience. Proud of the quality content and the My LAPP flagship store's comparability, LAPP, d.o.o. looks forward to constant upgrades in the integrated webshop's future. The collaboration, along with a maintenance contract, ensures ongoing support and direct contact with experts for continuous improvements and challenges that may arise. The successful integration with NopCommerce has positioned LAPP, d.o.o. for future growth and adaptability in the competitive market.

Stroka Business Group strives to bring modern IT solutions to every employee, providing excellent maintenance and support to more than 800 customers. With over 70 experts specializing in business, system, web, and digital solutions, as well as business analytics, the Group includes a robust development team and an R&D department dedicated to crafting innovative business models for companies, guiding them through the journey of digital transformation.