FEATURE REQUEST: Advanced Shipment Tracking Functionality

Hello there,

I have seen posts from many years back in the nopCommerce forums requesting the ability to embed tracking links directly into notification e-mails sent to customers regarding shipments, but I can't seem to find any sort of resolution or advancement in the subject.

For each customers order, I enter the tracking number into each shipment and I have had several customers ask me "what do I do with this number? Which carrier was it shipped with?" I have resorted to entering in the carrier after the tracking number so that they know which carrier the shipment was sent with.

People in this day and age are very impatient with inefficiencies and I know that most other web stores provide this type of functionality. nopCommerce works fantastic for what it is but I feel that if this functionality was added it would make the store process that much more complete and would provide the customer with an easy and efficient way to track their order.

I know that the process of adding dynamic links to multiple carriers is painstaking at best, but perhaps an alternative route would be the ability to define carriers via a drop-down menu in the shipment admin page. So on the page where the admin would enter the tracking number, perhaps there could be a drop-down menu beside it where you could define the carrier used. The store admin could define their own carriers and provide a link structure that would work when a tracking number is placed in the url string.

I know there are some plugins available for many carriers to use with nopCommerce but with our store we provide free shipping and we use different carriers depending on the specific products that are ordered, so the shipment method isn't determined until the order has been picked, packed, weighed and when quote tenders have been returned by multiple carriers.

Most freight carriers use simple URL links for tracking numbers (using Canadian based shipments as an example):
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Purolator: http://www.purolator.com/purolator/ship-track/tracking-details.page?pin={trackingnumber}&sdate={todaysdate}

UPS: http://wwwapps.ups.com/WebTracking/track?track=yes&trackNums={trackingnumber}&loc=en_ca

Fedex: https://www.fedex.com/apps/fedextrack/?action=track&trackingnumber={trackingnumber}&cntry_code=ca_english

Canada Post: http://www.canadapost.ca/cpotools/apps/track/personal/findByTrackNumber?trackingNumber={trackingnumber}&LOCALE=en&LOCALE2=en

Loomis Express: http://loomisexpress.com/webship/wfTrackingStatus.aspx?PieceNumber={trackingnumber}

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If it could somehow be programmed to use that URL string in the customer notification e-mail, it would make the shopping experience that much better.


Thanks for your time! Feel free to shoot me down with reasons why it would be difficult to implement! :)


Thanks,
Travis

I think nop already does what you want. The shipment sent email has this message token: %Shipment.TrackingNumber%

So, you should be able to edit the shipment sent email to include the tracking url

I understand that the notification email has the tracking number variable, but how would I flag which carrier was used to ship it to determine which specific url string type to use? You'll have to forgive me, I'm a bit of a novice when it comes to programming.

Thanks

Hi,

You're absolutely right. This token is not supported. I've just created a work item for this task. It'll be supported in the next version. Thanks a lot for suggestion!

Hi Guys,

I posted something similar - to perhaps add a new entity called shipping method and then tie this into the email system

https://www.nopcommerce.com/boards/t/36544/create-shipment-improvement-to-customer-notifications.aspx

I think you might want more customization than just a tracking number, you may want to send a different email template entirely depending on the shipment method.

thoughts?

Thanks
Chris

a.m. wrote:
Done. Please see changeset 6a7d5280f7ed

Awesome! Thank you!

You're a scholar and a gentleman!


Cheers,
Travis

I provide the option for free shipping and use USPS and UPS. I also need the option to set the carrier and then add the tracking number (and URL) so the customer can see it. Was this ever implemented? If yes in which version?