where is the download link? for downloadable products

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14 年 前
Hi ,
I have setup some books to be download after paid.

and try make some purchase myself and go to My Acccount-> My Download products.

I can only download the first product ,
Bowel Management Record Sheet with order number 1 with this sample.

why I cannot download other products even they are same product in different order?

I have check in administration and I can download all products.


Order # Date Name Download
8  8/04/2010  Bowel Management Record Sheet  
8  8/04/2010  Cleaning Residents Units Audit  
7  8/04/2010  Bowel Management Record Sheet  
6  8/04/2010  Bowel Management Record Sheet  
6  8/04/2010  Cleaning Daily Schedule Kitchen  
6  8/04/2010  Cleaning Residents Units Audit  
5  8/04/2010  Cleaning Daily Schedule Kitchen  
4  8/04/2010  Bowel Management Record Sheet  
3  6/04/2010  Bowel Management Record Sheet  
2  6/04/2010  Bowel Management Record Sheet  
1  6/04/2010  Bowel Management Record Sheet  Download
14 年 前
They're different orders. All these order have to be complete (payment status should be Paid)
14 年 前
yes , all orders are paid ,

the status in administration portal ->sales , orders, all orders are paid because I test with credit card pay and complete the order automatically

8 $20.00 (AUD)  Complete  Paid  Shipping not required  [email protected]  View  8/04/2010 3:59:41 PM  
7 $10.00 (AUD)  Complete  Paid  Shipping not required  [email protected]  View  8/04/2010 3:52:11 PM  
6 $30.00 (AUD)  Complete  Paid  Shipping not required  [email protected]  View  8/04/2010 1:34:43 PM  
5 $10.00 (AUD)  Complete  Paid  Shipping not required  [email protected]  View  8/04/2010 1:27:55 PM  
4 $10.00 (AUD)  Complete  Paid  Shipping not required  [email protected]  View  8/04/2010 1:22:25 PM  
3 $10.00 (AUD)  Complete  Paid  Shipping not required  [email protected]  View  6/04/2010 6:27:50 PM  
2 $10.00 (AUD)  Complete  Paid  Shipping not required  [email protected]  View  6/04/2010 6:21:51 PM  
1 $20.00 (AUD)  Complete  Paid  Shipping not required  [email protected]  View  6/04/2010 12:08:50 PM
14 年 前
After the payment status is complete

Go to my account page

and check order tab

this is it.
14 年 前
I have gone to order tab before My downloadable products tab,

but there is no download link as well
14 年 前
Go to your downloadable product variant details page (admin area)
1. Ensure that your downloadable products don't cost $0.00 (ensure before purchase)
2. Ensure that "Download activation type" is set to "When order is paid"
14 年 前
Yes,
I have checked and all are as you dscripte.

I have debug the program and found the problem caused by all order's paiddate is null.

but I cannot found why the paiddate is null even the order is paid and completed.
14 年 前
That is the bug when product price is $0.00
14 年 前
I have set it to 10 for price and product cost,
but it still does work.
which field you mean is the price?

Price: [AUD]:      10
Old price [AUD]:     0
Product cost: [AUD]: 10
14 年 前
liqiug wrote:
which field you mean is the price?

Price: [AUD]:      10
And try to place a new order and mark it as paid
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.