Paypal adaptive payment

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8 年 前
Hi,

I installed the paypal adaptive payment, the price of vendor look ok, but as a customer, I redirect to thank you page without see the paypal site where can I enter the parameter of my credit card!

someone can help me?

Thank you
8 年 前
Hi,

do you see some errors in log?

Please describe all steps which lead to this behaviour.
8 年 前
Hi Mariann,

no errors in log, I intalled the plugin 'Silhouette Web Solutions PayPal Adaptive Payments'.



i login as a customer, I add the product in basket, next checkout, next billing address, next shipping address, next 'SELECT SHIPPING METHOD' (I have one choice; the plugin Silhouette Web Solutions PayPal Adaptive ), next I'm in the PAYMENT INFO page, this message is displayed "You will be redirected to PayPal site to complete the order.",



I click  next button, i'm not redirected to paypal page, but the 'CONFIRM YOUR ORDER' page displayed and , I click confirm button and i'm in thank you page.

I check the vendor account and i found the vendor price is correct.



then i check the order status in the administration account, the status is pending.




thanks for help!
8 年 前
Bivolini,

I recommend you to ask this question your plugin develovper. i'm sure they'll be glad to help you.
8 年 前
I used the BricksnWeb Paypal Adaptive plugin and I'm experiencing the same issues?
8 年 前
Regarding to your problem you better check the logs where every transaction that you made is in there,
but I think the best thing the you should really do is to let Paypal know about your problem it's pretty serious
8 年 前
I have checked the log only thing that looks out of place is the tag <SandBoxLoginEmailAddress> being used in the Live Site as well?

Paypal Merchant Technical Support hasn't been any help so far.  They hardly reply and if they do the reply with we are closing your ticket.  The Site is dead at this point.
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.