Ii have a store that only sells gift cards for treatments, so every order that is put through is either for an e-voucher (so the gift card notification message template is sent out) or a physical voucher which is posted from the shop manually.
I want the e-voucher version to put the name of the treatment and the short description on the e-voucher, but using %Product.Name% and %Product.ShortDescription% message tokens doesn't work.
How can I fix this and get it working as I need it to?
Thanks!