I’ve uncovered a bug that happens during the check-out process. Here are the steps that cause the bug to happen:
- During an order checkout, I enter the credit card details in the Payment Info form and click Next.
- The Order Confirmation form appears with the shipping, sales tax and order totals.
- I decide to change to the shipping method so I click the Modify button on the Shipping Method tab.
- When the payment information tab come up again, I re-enter my credit card details.
- When I click Next, the credit card form fields get cleared out I have to re-enter the information again.
- After I enter the CC info one more time and click Next, I end up on the Confirmation form.
I can cause this sequence in different browsers and credit card combinations. We use PayFlow Pro and have the one page checkout option enabled. Basically every even-numbered payment attempt causes the credit card information to get cleared out.
Has anyone else seen this problem?
Thanks,
Mike