Hi we have just upgraded to 2.65 and have noticed that while we are uploading a new product image in the back end the front end site won't load. The browser carries on trying to load the page until the picture is uploaded then comes up. There are no error messages for this. Pictures are being uploaded to the database.
Im not sure that is it, I have checked the size setting and it is on 10000000 (9.5meg). The picture loads ok but while it is uploading in the admin section the public store doesn't respond at all.
Reddan - check your folder "write" permissions; when the image is loaded from the database, it's being "written" on the fly for the browser to open, and if the process doesn't have "write" permission, it won't generate the image.
Thanks for your reply, which folder do i need to check? just to explain myself better while the upload is taking place the site refuses to load at all not just pictures. There is no error message it just hangs until the picture finishes uploading.
Im not sure that is it, I have checked the size setting and it is on 10000000 (9.5meg). The picture loads ok but while it is uploading in the admin section the public store doesn't respond at all.
Dan
Do you realy have such a big images? The Nop default size is just 204800 (0.2 megs), which is enough for 850 x 850 pixels image
Thanks for your reply, which folder do i need to check? just to explain myself better while the upload is taking place the site refuses to load at all not just pictures. There is no error message it just hangs until the picture finishes uploading.
Dan
Does the image *ever* actually load, or just take a long time? I usually grant expanded privileges to "bin" and "content" for starters; "plugin" may be needed, depending on which third-party plugins you're leveraging.
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.