To stop spam fake customers, I have activated email validation feature. Now each new customer after they confirmed from their email box their account, they failed to log into their account, each time, the login page keeps showing following error codes:
Login was unsuccessful. Please correct the errors and try again. No customer account found
I also tried to reset the password, the system allowed me to reset new password, but the new password failed to login too. This is for regular customers, not for admin.
Now my system only one admin can login, all other user and admin failed to login anymore.
Reset new password by email feature also failed. It can generated an email to the user email box. Also I can click the link and get a password reset page, I can also submit new password, but the new password failed to login
It is not test account, I run it in my real business.
I have tried my different gmail account. (I have multiple domain emails hosted by gmail), so far no matter regular users or admins, only one admin gmail account can login, All other accounts failed to login
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.