while our site has been live for almost two month, we continue to have sporadic transaction errors. examples follow:
1. customer place their order then goes to register and they are froze on that page. they hit the 'register' button and nothing happens.
2. a customer registered, placed their order and then went to enter a different mailing address and the site freezes up.
we turned off the registration as a requirement for placing an order but that doesn't seem to make a difference. we changed hosting companies - from godaddy to a private host and that doesn't appear to have made a difference either.
its very frustrating to think about all the missed order because of the site freezing up.
i look forward to any and all advice we receive! thank you! cindy