Problem to setup gmail as mail account

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8 anos atrás
Hello,

I have problem to set-up gmail account. I tried everything on the forum, still have problems.

This is how i configure it:

email address: [email protected]
Diplay name: Test
Host: smtp.gmail.com
port: 587
user: [email protected]
password: password
ssl: checked
use default credentials: not checked

When i try to send test e-mail i get this message:
The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.5.1 Authentication Required

Please let me know how can i fix this, because its crucial to our client.

Thank you
8 anos atrás
Uncheck the SSL > Save the changes.

Try sending a test email now and if it does not send, check the SSL again, save changes (try sending the test mail again).

Please post results.

Please double check your credentials as per this article: http://www.strivingprogrammers.com/Blog/post/Lavish-Kumar/30/How-to-setup-Contact-Us-form-in-your-nopCommerce-store/
8 anos atrás
When i uncheck ssl error again:

The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.0 Must issue a STARTTLS command first. ef10sm32502901wjd.49 - gsmtp

When i check back SSL:

The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.5.1 Authentication Required. Learn more at
8 anos atrás
Did you click on Change Password after typing the password. Save and edit won't save the new password.
8 anos atrás
kbicevski wrote:
When i uncheck ssl error again:

The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.0 Must issue a STARTTLS command first. ef10sm32502901wjd.49 - gsmtp

When i check back SSL:

The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.5.1 Authentication Required. Learn more at


How are you saving the password here? Make sure to "Save" the changes.
8 anos atrás
The password its the same. I re-enter the password, click change password, then i click save. Then i send test mail. same problem
8 anos atrás
I manage to solve this. Configuration is not the problem. You should change settings on Gmail.

1st: https://www.google.com/settings/security/lesssecureapps : Should be Turned on.

2nd: https://accounts.google.com/b/0/displayunlockcaptcha

And all works now :)
8 anos atrás
Had the same problem and the above 2 Step fix solved it for me too,
Thanks!
8 anos atrás
This solved the problem for me as well. Thanks much!
7 anos atrás
With the step 2, resolve to me, thank
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.