You have sent us a link to your website on the Smart Theme. If it's possible could you send us a link of the website with the Tiffany theme. Also, you can try to Restart your Application from the administration, this may fix the problem.
Are you referring to the Product image, because from what I see on your website the image is there? It looks smaller than it should be so I suggest that you reinstall your theme's plugin(it will automatically adjust your media settings to the theme requirements). I don't see any thumbnails on this product and there are also no javascript errors for missing resources so I think there are no missing images. Please write us back if there is anything I've missed and anything that is missing from your website.
I hope I was helpful, Nikola
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