Stock Quantity

Hi all,

I am seeking some assistance with an issue I had with our shop today.

I set the stock quantity of an item to 150. When we published the item to the shop, a flurry of orders resulted. In the space of 15 minutes, we had 323 paid orders for this product. What's even more bizarre is that the stock quantity in the back end still shows 15.

The minimum cart quantity was set to 1 and the maximum cart quantity was also set to 1. The disable buy button was also selected.

Please help!! I'm trying to ascertain how 170 additional orders crept into the system and why there is still 15 showing as remaining??

Thanks

Can you please confirm that the 'Manage Stock' property of your product variant is set to 'Track inventory for this product'?

Hi,

Where is that setting please? I must be blind because I couldn't see it.

Thanks

It's set on your product variant details page