Unable to login into Admin Control Panel, Wrong Captcha Error!

Hi Team,

I am running nopcommerce website. Recently I have added Google ReCaptcha, after that I am unable to login in Admin control panel. I have 2 queries,

1. Why it is not working?
2. How to remove captcha from the website?

I have gone through these topics,
https://www.nopcommerce.com/boards/t/16194/loginnew-registration-errors.aspx
https://www.nopcommerce.com/boards/t/30116/help-i-have-locked-myself-out-of-admin.aspx
and so on.

I could not find any records like captchasettings.enabled

As it is the LIVE website. I have to fix it asap. Kindly do the needful.

Error Message

Login was unsuccessful. Please correct the errors and try again.
The characters didn't match the picture. Please try again.

Additional Info
NopCommerce 3.60

itaravin wrote:
You can check the following link

Hello sohelcse10_duet,

Please read the question before answer!!!

captchasettings.enabled is in the setting table of the database.

NO. DannyO!

Here is no *captchasettings.enabled* in settings table

So, you enabled captcha, captcha is now displaying, but you mean to tell me the setting that tells nopCommerce to display a captcha doesn't exist?

How many records do you have showing in your setting table?

Yes! I enabled Captcha. I can see Captcha in my website. i.e worldbases.com/admin

When I try to login with correct captcha, it shows error message.

So, I am unable to login in Admin Control Panel.

--

Settings Table contains 364 Records

Interesting.

You're using 3.60, was this a fresh install?  Or an upgrade?  Because you should have at least 482 records.

Have you checked the Log table for any information?

Add a record to your setting table: captchasettings.enabled and make its value false.

Yes.

I have 364 records only.

There is 0 records in Log Table.

I have also performed this one,
"Add a record to your setting table: captchasettings.enabled and make its value false."
it does not works.