Go to Admin area > Configuration > Global Settings > 'Live chat' tab in order to find an installation guide:
1. Download. Download the software here: http://solutions.liveperson.com/help/download.asp 2. Learn how to setup. Getting started for Pro Administrators: http://solutions.liveperson.com/training/gettingstarted_pro_admin.asp 3. Apply Knowledge. Login in your Admin Console, configure your account and embed your pages: https://server.iad.liveperson.net/hc/web/public/pub/ma/lp/login.jsp a) Click on the 'Admin Console' button on the toolbar. b) Click on 'Account Setup' and then 'Page Code Builder'. c) Follow the wizard to generate the monitor code and button tag code you wish to use on your store. d) Paste the provided values from the 'Button Tag' and 'Monitor Tag' text boxes in to the appropriate boxes below. 4. Learn how to use the Operator Console (Agent). Getting started for Pro Operators: http://solutions.liveperson.com/training/gettingstarted_pro_op.asp