I'm looking at the system log for the first time trying to resolve another issue and I found over 8,000 log entries for an email that's trying to go out.
LogTypeID 2
Severity 11
CustomerId 0
Ipaddress is blank
pageurl is blank
ReferrerUrl is blank
Message:
Error sending e-mail. Mailbox name not allowed. The server response was: 5.7.1 <[email protected]>: Sender address rejected: not logged in
Exception:
System.Net.Mail.SmtpFailedRecipientException: Mailbox name not allowed. The server response was: 5.7.1 <[email protected]>: Sender address rejected: not logged in at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, SmtpFailedRecipientException& exception) at System.Net.Mail.SmtpClient.Send(MailMessage message) at NopSolutions.NopCommerce.BusinessLogic.Messages.MessageManager.SendEmail(String subject, String body, MailAddress from, MailAddress to, List`1 bcc, List`1 cc, EmailAccount emailAccount) in C:\Web\Store\Libraries\Nop.BusinessLogic\Messages\MessageManager.cs:line 1729 at NopSolutions.NopCommerce.BusinessLogic.Messages.SendQueuedMessagesTask.Execute(XmlNode node) in C:\Web\Store\Libraries\Nop.BusinessLogic\Messages\SendQueuedMessagesTask.cs:line 62
What's trying to send these messages out?
Why hasn't the bounce back error killed it from trying to go out the next time?
How do I kill this message so it doesn't keep trying to send it out?
Thanks for the help & support.