Just a guess....
When the admin approves the new customer, it only QUEUES the message to be sent to the customer..it is not SENT until the send Email scheduled task runs..
Do you see those messages in the Message Queue when you filter by "Show not sent only" ??
Customer Registration questions
- 1
- 5
- 6.02.2017
- South Africa
hi still in the learning stages. but on one of our sites where I need to approve a client,
I always click on send the welcome message and send manually.
on my other site where I do not need to approve clients the welcome message sends automatically.
not sure if there is a way there is a way for the welcome message is sent automatically when the admin needs to approve
I always click on send the welcome message and send manually.
on my other site where I do not need to approve clients the welcome message sends automatically.
not sure if there is a way there is a way for the welcome message is sent automatically when the admin needs to approve
MVP
Silver Çözüm Ortağı
- 5236
- 49495
- 4.10.2010
- Mexico
Lee69 wrote:
You can have different welcome messages for each store when you edit them in Advanced mode
hi still in the learning stages. but on one of our sites where I need to approve a client,
I always click on send the welcome message and send manually.
on my other site where I do not need to approve clients the welcome message sends automatically.
not sure if there is a way there is a way for the welcome message is sent automatically when the admin needs to approve
I always click on send the welcome message and send manually.
on my other site where I do not need to approve clients the welcome message sends automatically.
not sure if there is a way there is a way for the welcome message is sent automatically when the admin needs to approve
You can have different welcome messages for each store when you edit them in Advanced mode