Hi All,
Shipping XML not loading IE8 and able to get the XML result from IE9 and rest of the browsers like Firefox , chrome & Safari.
Below are the details about the issue I am facing.
Billing selected
shipping selected
Shipping method selected
Payment Type authorize.Net
while payment process(Proving credit card details), getting following error.
Error: Shipping total couldn't be calculated. Full exception: Nop.Core.NopException: Shipping total couldn't be calculated at Nop.Services.Orders.OrderProcessingService.PlaceOrder(ProcessPaymentRequest processPaymentRequest) in D:\Pigment - Cosmetics\nopcommerce 2.30\Libraries\Nop.Services\Orders\OrderProcessingService.cs:line 660
while debugging the error, able to find out XML is not loading. for example below XML is loading
<?xml version="1.0" encoding="utf-16"?>
<ShippingOption xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<ShippingRateComputationMethodSystemName>Shipping.UPS</ShippingRateComputationMethodSystemName>
<Rate>15.3200</Rate>
<Name>UPS Ground</Name>
</ShippingOption>
Actual error at OrderProcessingService.cs
from below function
public virtual PlaceOrderResult PlaceOrder(ProcessPaymentRequest processPaymentRequest)
code position
var shippingOption = customer.GetAttribute<ShippingOption>(SystemCustomerAttributeNames.LastShippingOption);
it goes through this function and customerAttribute.Value is null,
I have tried with different approach, but unable to succeed on this, please help me on this ASAP.
With Regards
Murali
shipping <?xml version="1.0" encoding="utf-16"?> not loading in IE8
MVP
- 11397
- 101627
- 2011/5/22
- United States
You don't seem to be in the right place in the code. The exception is thrown here as per the message
//shipping total
decimal? orderShippingTotalInclTax, orderShippingTotalExclTax = null;
if (!processPaymentRequest.IsRecurringPayment)
{
decimal taxRate = decimal.Zero;
Discount shippingTotalDiscount = null;
orderShippingTotalInclTax = _orderTotalCalculationService.GetShoppingCartShippingTotal(cart, true, out taxRate, out shippingTotalDiscount);
orderShippingTotalExclTax = _orderTotalCalculationService.GetShoppingCartShippingTotal(cart, false);
if (!orderShippingTotalInclTax.HasValue || !orderShippingTotalExclTax.HasValue)
throw new NopException("Shipping total couldn't be calculated");
First thing to do is ESTIMATE Shipping from the cart. That will prove whether it's a "shipping problem". But, from above, I suspect you have a Tax related problem.
//shipping total
decimal? orderShippingTotalInclTax, orderShippingTotalExclTax = null;
if (!processPaymentRequest.IsRecurringPayment)
{
decimal taxRate = decimal.Zero;
Discount shippingTotalDiscount = null;
orderShippingTotalInclTax = _orderTotalCalculationService.GetShoppingCartShippingTotal(cart, true, out taxRate, out shippingTotalDiscount);
orderShippingTotalExclTax = _orderTotalCalculationService.GetShoppingCartShippingTotal(cart, false);
if (!orderShippingTotalInclTax.HasValue || !orderShippingTotalExclTax.HasValue)
throw new NopException("Shipping total couldn't be calculated");
First thing to do is ESTIMATE Shipping from the cart. That will prove whether it's a "shipping problem". But, from above, I suspect you have a Tax related problem.
- 18
- 108
- 2011/12/8
- India
Hi
Thanks for the update.
Yes that is the second catch, but in throws the error from the function I have mentioned and follows the rest of the code.
It does not seems to be Tax issue, since in other browser I am able to place the order successfully.
Further testing It seems to be that we have made payment process in Iframe. in IE 9 able to place the order but in IE 8 it is not working.
we have added below code to Iframe page also, but unable to place the order.
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" xmlns:fb="http://www.facebook.com/2008/fbml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
Please help me further.
Murali
Thanks for the update.
Yes that is the second catch, but in throws the error from the function I have mentioned and follows the rest of the code.
It does not seems to be Tax issue, since in other browser I am able to place the order successfully.
Further testing It seems to be that we have made payment process in Iframe. in IE 9 able to place the order but in IE 8 it is not working.
we have added below code to Iframe page also, but unable to place the order.
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" xmlns:fb="http://www.facebook.com/2008/fbml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
Please help me further.
Murali