one page checkout issue on mobile devices ( responsive theme )

Hi,

there's an annoying usability issue in the one page checkout.

while using a mobile device,

if you enter a new address (billing or shipping) - when you click continue, the accordian closes up the way and you are left looking at the lower part of the page ( rather than the next step of the checkout )

the user then has to scroll back up to see the checkout steps.


We need a way to automatically make the screen scroll back up to focus on the next step of the checkout.

.

Hi Hayden,

I cannot reproduce it. It works fine on my Galaxy S4 (tested the demo site)

Hi Andrei,

It happens when you select 'new address' and then fill in all the details ( first name, second name, email, address1 .. etc)
then click 'continue'.

It was brought to my attention by a client, then reproduced by their theme developer - they were both using mobile devices ( i can't tell you which)

when they asked me, i tested it on the demo site using firefox with the window quite small and managed to reproduce it

I tried it again just now with the same result.

see below for screenshots - select address, continue, result

http://postimg.org/image/qosfx4rv3/


it might depend on the screensize of the device ?

Thanks. I've just created a work item. Will investigate it later (cannot reproduce now)