I am running my NopCommerce site on IONOS Hosting and I am using an IONOS e-mail.
So essentially the test e-mail functionality doesn't work I am currently getting this error: The SMTP server does not support authentication.
I know the details I am inputting are correct as they work from my localhost site. The only difference between my localhost and the hosted site, is the hosted site uses their proxy for external connections: http://winproxy.server.lan
I have contacted support and so far all I've had back is to make sure my password is correct, has anyone else experienced a similar or the same issue?
Any help is appreciated thank you
What settings are you using for Port, SSL, etc.? Have you tried others? If their mail server is within their infrastructure, then you probably don't need 'secure'. Try Port 25 without SSL.
I am in the same position with the email. I have tried all the different ports, with & without SSL and with with & without default credentials and I am getting the same issue. I will post any information I have if I can get it working.
Thanks its good to know theres 2 of us working on it likewise if I find a solution I will update you, I'm going to phone support to see if I can get access for remote debugging that might shine some light on what the issue is
I am with a different VPS provider and email provider.
Even so I'm sure the issue will be similar
What error message do you get using Port 25 with neither 'Use SSL' or 'Use default credentials'?
Try it with both of these Hosts: