ActiveChat 1.30 - Live chat plugin

Thank you. I appreciate your feedback!

We will surely use this in any next project where Live Chat is required. :)

Update 1.50 has been released!

- Export/Import added. You can now backup your ActiveChat data when you upgrade and import it afterwards. This data includes client chat logs (including transcripts), canned responses, and banned clients. (Paid feature only).

- Various bug fixes and enhancements.

Download it today and start chatting in minutes!

tjbishop wrote:

Hi tjbishop,

I use ActiveChat 1.5 firstly. (for version Nop 3.10)

An error appears when clicking on "Live Chat". I do not know where is error?


Please help me

Thanks
=========

HTTP Error 404.0 - Not Found

The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.

Most likely causes:
•The directory or file specified does not exist on the Web server.
•The URL contains a typographical error.
•A custom filter or module, such as URLScan, restricts access to the file.



Things you can try:
•Create the content on the Web server.
•Review the browser URL.
•Create a tracing rule to track failed requests for this HTTP status code and see which module is calling SetStatus. For more information about creating a tracing rule for failed requests, click here.


Detailed Error Information:


Module
   IIS Web Core

Notification
   MapRequestHandler

Handler
   StaticFile

Error Code
   0x80070002


Requested URL
   http://localhost:80/activechatclient

Physical Path
   C:\inetpub\wwwroot\activechatclient

Logon Method
   Anonymous

Logon User
   Anonymous

tjbishop wrote:

Hi tjbishop,

I use ActiveChat 1.5 firstly. (for version Nop 3.10)

An error appears when clicking on "Live Chat". I do not know where is error?


Please help me

Thanks
=========

HTTP Error 404.0 - Not Found

The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.

Most likely causes:
•The directory or file specified does not exist on the Web server.
•The URL contains a typographical error.
•A custom filter or module, such as URLScan, restricts access to the file.



Things you can try:
•Create the content on the Web server.
•Review the browser URL.
•Create a tracing rule to track failed requests for this HTTP status code and see which module is calling SetStatus. For more information about creating a tracing rule for failed requests, click here.


Detailed Error Information:


Module
   IIS Web Core

Notification
   MapRequestHandler

Handler
   StaticFile

Error Code
   0x80070002


Requested URL
   http://localhost:80/activechatclient

Physical Path
   C:\inetpub\wwwroot\activechatclient

Logon Method
   Anonymous

Logon User
   Anonymous

Have you tried clearing your cache and doing a reset on the application perhaps? I download NopCommerce 3.10 and installed a fresh copy with the 1.5 version of the plugin and it works fine. Can you access the plugin configuration or the operator area of ActiveChat?

tjbishop wrote:

Hi tjbishop,

I did clear Catch and restart application, but I still don't use ActiveChat 1.5
Please see picture http://upanh.com/view/?id=4vp2fb9henw

Please help me
Thanks,
SaiDon

I'm sorry, your link is not working? It just shows me a broken picture image.

tjbishop wrote:

Hi tjbishop,

Can you help me by teamview?
If ok, please contact with me by yahoo messenger [email protected]

I am waiting for you
Thanks,
SaiDon

tjbishop wrote:
I send link of issue again (http://www.flickr.com/photos/50749034@N04/9441985278/)