nopCom 3.1 guest checkout empty cart issue (I see problem, but need help to resolve)

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11 anni tempo fa
Hi all,
My nopCom 3.1 guest checkout shows an empty cart , after a guest tries to add 1 or more items.
I saw a few others have had this problem but in previous versions, now my users are seeing this on my nopCom 3.1 site (recently published online).

PROBLEM: As guests pick items for their cart, and continue to shop, the top ribbon shows X items, however when you hover over or click to go to the cart, you get: "The cart is empty"

So guests cannot buy anything :(

I did some analysis on my own localhost ... using VS 2012 and SQL 2012 on my DEV machine:
I see the guest get 1 entry in CUSTOMERS table (Id) and if I choose 1 product, then the guest gets an associated entry (with CustomerId) on SHOPPINGCART table. This looks GOOD.

However, when I publish the SAME code to my provider (discount.asp) , and do the SAME thing, there is a different result:
I see the guest gets "7" entries in CUSTOMERS table (i.e. 7 rows added with all new consecutive Id's) and if I choose 1 product, then they get an associated entry in SHOPPINGCART table (with CustomerId which ends up matching 1 of the 7 Id's just created in CUSTOMER table) . So This is DIFFERENT behavior from what I see on my DEV machine.

My guess is that when you click to see CART, it probably picks up one of the wrong/extra Id's in CUSTOMERS table and cannot find the matching entry in the SHOPPINGCART table, so you get a EMPTY CART.

Any ideas on how to fix? or what is going on?
Any help would be very appreciated!!

Thanks
James
11 anni tempo fa
Could be SSL problem
or, maybe a machine key problem (search the forums for "machine key")
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.