Facebook authentication - ExternalAuth methods Redirection issue

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7 anni tempo fa
Hi All,

Our store has ExternalAuth methods - Facebook authentication enabled. It works fine and registers the user properly. But there is one problem where the redirection fails:

1. New guest enters website.
2. Selects a product and add it to cart.
3. Proceed to checkout.
4. Prompted to login or register. Or login using Facebook.
5. User selects login using Facebook.
6. Completes the login process.
7. Page returns back to 'thank you for registration page' and asks to click continue.
8. The user is now redirected to home page instead of checkout.

As the whole login process started when the user was entering checkout page, I believe the user should now be redirected to checkout page after successful login using Facebook. This behavior is impacting the overall volume conversions from adding to cart to completing the checkout.

The url i see after success login is: https://mystore.com/registerresult/1#_=_

Can someone help me understand where the problem is.
7 anni tempo fa
Hi all,

can any one help please.
7 anni tempo fa
Andrei,

Do you think this is a bug? Can you please share information on this behavior.
7 anni tempo fa
The problem is with the callback URL which is being passed while calling facebook API.
https://pictub.club/image/suVPsW
Need to write some code over there.
7 anni tempo fa
It seems like a bug then. How do i report this as a bug. Should i need to raise a new thread under bug reporting forum or will a moderator move this?

Moderators/Andrei - Can you please look into this?
7 anni tempo fa
Can someone please let me know if they too face the issue?
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.