I'm running Version 3.6 and I'm in the Administrator role. I'm receiving the Access denied error for the entire Administration site. Other users with the same roles are able to access everything. Can you please help with troubleshooting ideas. I've tried clearing the cache and restarting the application but this didn't help.
I'm running Version 3.6 and I'm in the Administrator role. I'm receiving the Access denied error for the entire Administration site. Other users with the same roles are able to access everything. Can you please help with troubleshooting ideas. I've tried clearing the cache and restarting the application but this didn't help.
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Your situation seems bizarre.
You can try with following.
securitysettings.adminareaallowedipaddresses should be empty.
Or you could run following script.
update Setting set value = '' where Name = 'securitysettings.adminareaallowedipaddresses'
After restart your store and check if no luck than you should debug it.