issue: NC doesn't send email as password reminder

Hello,

when I click on Password Recovery link in login page. It doesn't send me any email as password reminder.

Any idea?

Thanks.

rsavra wrote:

Have you setup admin mailbox yet ? if no, then you need to configure your mail setting in order to work e-mails on your website.

Location: Admin section > Configuration > Email Accounts

Thanks for the response. Yes, I had setup a Yahoo account to receive messages. However, my question is from customer's perspective. What I'm trying to say is that when I (as customer) don't remember a password I do click on the link on login page ... however, although I'm given a message as "Email with instructions has been sent to you." but it does NOT send any message to my personal email.

Regards.

You may need to check your junk mail for the message.

No, I had checked that too. Am I missing a setting in Admin dashboard? how can I integrate nopCommerce with my SMTP setting on Server?

Thanks.

rsavra wrote:

you mean you have setup mail setting for yahoo in this location  Admin section > Configuration > Email Accounts  ?

OK. I'm testing it from customer perspective. Assuming I'm a customer and cannot remember my password. So when I click on "Forgot password?" it asks for my password (customer's password) then I click on "Recover" button.

Then NC show a message as "Email with instructions has been sent to you. " But I don't receive any password or link to reset my password.

Have I missed a step or something during NC installation?

Regards.

rsavra wrote:

rsavra wrote:

rsavra wrote:

Yes that is what i was trying top explain you that you haven't setup your mail setting in the administration section.

Go to this location and setup  your mail settings then only e-mails will work on your website.

Administration section > Configuration > Email Accounts  (Here configure the mail settings of the store)