Joining this discussion after a long time. I am actually too busy in setting my nopCommerce site. Still under testing mode. Yes, I have used SoftSysHosting for hosting my application.
Well, over all now it looks good but yes it appears that there are some problems with its FTP. I am using FileZilla for uploading my files to site. Problem does not occur with small files but when it comes to heavy files like some heavy dll files, connection gets broken. I then use the front end inteface provided by SoftSysHosting i.e Dotnet control panel for loading these heavy problem files.
Their support is but very good, I would like to appreciate them as they do respond in a good timely manner.
Another thing I would like to point is that their current documentation on using DotNet Control panel seems to be very concise and should be in a bit more detail, like I was having problems configuring my site to use their emails, although I have resolved it by now. Actually in my opinion, these help/documentation links must be provided on DotNet Control panel pages.
But overall I am not having any major problems so far. Site is up all times.