Admin Panel Not Loading After Fresh nopCommerce Installation

catherinebennett · 2025-02-19T00:30:44.5372620-08:00

Hello I recently performed a fresh installation of nopCommerce on my server; following all the standard steps outlined in the documentation. The installation process completed successfully & the front-end store loads without any issues. However, when I try to access the admin panel by navigating to /admin, I get either a blank screen or a "500 Internal Server Error." There are no immediate error messages displayed; making it difficult to diagnose the problem. To troubleshoot, I checked the server logs and found some references to missing dependencies & potential permission issues. I verified that the required .NET version is installed, the App_Data folder has the correct write permissions & the web.config settings are properly configured. Despite these checks, the admin panel still refuses to load. I'm unsure if this is a database migration issue, a caching problem / something else entirely. Checked https://docs.nopcommerce.com/en/installation-and-upgrading/installing-nopcommerce/index.html- Selenium resources, and found it quite informative. Has anyone else encountered this problem after a fresh installation? Are there specific settings / server configurations that might cause the admin panel to fail while the front-end remains accessible? Any insights or troubleshooting tips would be greatly appreciated! Thank you!!

sanju.dahal741

MVP

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FAPPhx wrote:

Version 4.8..

Please specify the mini version too. The latest one is nopCommerce 4.8.4. Each mini version will have new bug fixes, so make sure you are using the latest one.

FAPPhx

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I'm on 4.08.3 so I guess I need to upgrade. Thx

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