User is able to return already return item.

Step1:
Buy 2 product of same type.

Step2:
Suppose order deliverd and completed.

Step3:
User return 1 or 2 items from that order.

Step4:
Admin refunded for that return request.

Step5:
User is still able to return same 1 or 2 item.
Expectation: User should not able to return more than ordered.


Please suggest.

Hi,

It's by design. It's support in case if a customer submitted some wrong information in the first return request. He should be able to do it one more time. It's up to a store owner to delete duplicated requests

Thanks Andrei,


Is their any way to restrict user to not to submit return request again and again.

Sure. But you'll to customize the solution in order to ignore already placed requests. You can put this logic in the \\Nop.Web\Controllers\ReturnRequestController.cs file

what is the logic we need to place ?