Email/SMS marketing

Omnisend is a powerful and intuitive platform, used by more than 100,000 businesses for its email & SMS capabilities. It offers powerful features to help brands send, sell, and scale, including popups, multi-step signup forms, an extensive library of email templates, automated workflows, A/B testing, analytics, and 24/7 award-winning customer support.

Notable features:

  • Suitable for beginners and advanced email marketers: build your campaigns from scratch using the feature-rich email and form builders, or choose from the 250+ pre-built email templates, automated workflows, and audience segments.
  • Combine email, SMS, and push notifications in the same workflows.
  • Personalization: tap into over 500 data points, including on-site behavior, purchase history, location, and more.
  • Product recommendation: automatically suggest products your audience will love, based on their past purchases and browsing behavior.
  • A/B testing: remove the guesswork and use data to learn which subject lines, sender name, and email content your audience best responds to.
  • Grow your audience: landing pages, popups, and multi-step signup forms collect email addresses, phone numbers, and custom data from your visitors.
  • 24/7 support: every customer has access to Omnisend’s award-winning support with real humans, even on the free plan.

Automate your messages

Create a consistent experience for every new subscriber, encourage customers to complete an abandoned cart, drive sales, send order updates, request a review—all on autopilot.

Omnisend automation workflows

Combine email & SMS in a single workflow

Intelligent workflows allow you to use email and SMS in the same workflow, in creative ways. Instead of sending the same messages on both channels at the same time, you can send time-sensitive messages via text, encourage recipients to check their inbox for a special email, or use the value of a product to determine if the reminder should be sent by email or text message.

Omnisend email and SMS in the same workflow


On average, segmented campaigns see a 62.2% higher order rate. Instead of sending one message or offer to your entire audience, send tailored messages to specific groups—your VIPs, customers about to churn, people in specific locations, and more. With Omnisend, you can create unlimited segments from over 500 data points.

Omnisend segmentation

250+ pre-built email templates

There’s a feature-rich email builder if you’d like to create your own designs from scratch, or you can select from the extensive library of email templates. Filter by occasion, season, and more, then customize to your heart’s content.

Omnisend email templates

24/7 customer support

Omnisend doesn’t limit you to chatbots, support articles, or a 9-5 schedule. Instead, every customer has access to award-winning 24/7/365 human support by live chat and email—even on the free plan.

Omnisend 24/7 support