Fake customers registering to the website.....!!!

sorry but in addition to being disabled and sick do not speak English, use google translate. So my English is worth

Hi all,

This is a nightmare! I am experiencing the same problem with fake Google accounts for a while and I cannot find a solution to prevent the registration.

Everyday I receive more than 50 new fake customers with a telephone number: 123456 and company = google. I have enabled reCaptcha for customer registration form but I am still receiving new fake inserts. Captcha just reduced the amount of requests but did not solve the problem. I checked online my site and the registration do not proceed with an incorrect captcha so, the spam bot must bypass this security...

How can I stop this?

Thanks for the help!

I had the similar problem, finally i changed user Registration method: to Email validation, I am releaved now. But yes if there is concreate way to stop this it would be great because, for real customer its one more extra step, and in ecommerce every extra step means bad customer expirience.

kakoli wrote:


Hello,
I have solved this issue by implementing honeypot.

Following post may help you :

https://www.nopcommerce.com/boards/t/20176/urgent-regarding-fake-customers-registration.aspx

I have the same problem on 2.65 and I have CAPTCHA enabled.

Yes followed your steps to create honeypot method, but there seems to have no effect, on that post I have asked you you is there a way to find out honeypot is implemented successfully? And waiting for your reply...

kakoli wrote:

Do we have any solution :(

email validation, admin approval, recaptcha, honypot all have failed, i am receiving some 200 fake registration everyday again and numbers growing ,.. somebody please help..

I was wondering if anyone could help me out with this.  I am trying to just setup a SQL script and just run a daily DTS package to remove any customer with the company name google however I cant figure out where the fake information is being stored.  I've pulled up all the customer tables and address table with no luck.  I can find the customer by username/email address in table Customer however for BillingAddress_Id and ShippingAddress_Id it is NULL for the information and there is no Company name in that table.  So when I take the Id from the customer table and search for it on the CustomerAddress table it puls up blank.  When I look at the registered user in my admin they do not have any addresses assigned for their account however they have a company name?  Where is this company name stored if its not in the Address table?  I searched the entire Address table for company names that contain google but nothing comes back.  Please help me locate this.  Thank you.  Im running 2.80 right now FYI

What version of nopCommerce are you working with. (Just seen the 2.8 version bit, so the below probably applies although don't have a 2.8 DB installed right now to check).

Not sure when it changed but company name used to be stored in CustomerAttribute with a key of "Company"

Looking at 3.1, looks like its on the address.

ahh there we go it was in a table called GenericAttribute under Value = 'google'

Thanks for the help now I can link these and delete them.