Conditional Product Attribute Image not showing in Shopping cart

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8 years ago
Version: 3.7, Database: SQL2008, Conditional Product Attribute

Hi, I've tried to find a solution to this error, my apologies if this is a duplicate.

Conditional Product Attribute Image is not showing in the Shopping cart. The conditional product attributes has colour swatches as the control type.

The product attribute image without condition does pull through the shopping cart. Please could you advise if there is a setting I'm not aware of or if this is a bug.
8 years ago
Please provide a complete list of steps to reproduce the issue
8 years ago
Thank you for responding. Please see steps below + overview of what I'm trying to achieve.
I have a product that has multiple colour accent options. There is a base colour, a trim colour and a trim and panel colour. I've loaded a separate image for each colour accent combination.

Please see test URL:
http://www.snapon.co.za/new_ecom/7-drawer-wide-roll-cab-with-trim-and-panel-options

A product attribute (via Catalog > Attribute > Product Attribute) has been created for each attribute type. for Example: Base, Trim Colour (Red Base), Panel Colour (Silver Trim - Red Base)

Within the product (via Catalog > Products > Manage Product) I've added the product attributes linked to a colour swatch and image.

The attributes start with a base selection. Depending on the base selection the applicable trim is shown and based on the trim selected the applicable panel colours show.

I've achieved this by adding the base attribute as the first product attribute. I then added the trim attribute for the first base colour and set the condition to show when the first base colour is chosen.

I then add the panel attribute for the first base colour and first trim colour. The condition is set to show when the first trim colour and first base colour is selected.

I then add all the other combinations. The Product Info > Manage inventory method has been set to track inventory by product attributes.

When I add the base + trim + panel or base + trim selection to the shopping cart the correct sku and description pulls through but the image shown is just base colour not the combination pic. I need to display the combination pic so as not to confuse customers.

Thank you for your time, look for to your response.
6 years ago
Has this issue been resolved? I am on Nopcommerce 3.90 and it seems to be happening when a customer chooses an attribute that has reflective tape around a cone, its the default product image that shows in the shopping cart, not the image with the reflective tape. is this a bug or is there a way around this? Thanks,
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.