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40
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210
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5/6/2018
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India
Hi
We have developed ecomm website using nop 3.9 I noticed that when an order is placed successfully, no email is sent to customer.
Could you please help in how we can set this up.
Also how do I make sure that on every change of status an email goes out to customer.
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3947
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35242
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2/8/2010
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Australia
Have you checked the Message Templates are enabled
yourwebsite.com/Admin/MessageTemplate/List
If they are enabled check the message que after the order is placed
yourwebsite.com/Admin/QueuedEmail/List
Otherwise check for errors in the log
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40
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210
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5/6/2018
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India
It was disabled in Adming/MessageTemplate, after enabling received email.
Thanks
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29
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153
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6/30/2018
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Egypt
where can I find the code that send this message?