Emails not sent

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5 years ago
I'm with Nop 4.10.

I've configured the emails. However, emails are not being sent when a client makes an order, or just any email at all. what could be the problem?
5 years ago
Did you check log if there are any errors?
Administration > System > Log


Also, are your test emails going? If not, the issue is probably with your email settings.

Regards,
Anshul
5 years ago
Only one test email was ever sent. After that, none whatsoever
5 years ago
Please check System e log if there are any errors?

Administration > System > Log

If possible please re verify the email configuration or share the Screenshot of configuration is you missing something
5 years ago
Hi,

Thanks for the feedback. Appreciated.

The test emails are sent, however, all other emails like when one makes an order, shipped, delivery, etc are not sent. Instead, they are just on the messages queue.
5 years ago
juanmuriango wrote:
Hi,

Thanks for the feedback. Appreciated.

The test emails are sent, however, all other emails like when one makes an order, shipped, delivery, etc are not sent. Instead, they are just on the messages queue.


Can you check if the scheduled task Send Emails is running?

Regards,
Anshul
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.