Registration and password forgot emails not working

Hi,

I have setup the email settings and from there I successfully sent a test email which I received.
However when the user is registered (changed the option in Customer Settings to Email validation after registration) or when the user clicks the password forgot I don't receive any email. Checked the Smap folder. it is not there as well

Any clues?

What version are you running ?

Obvious question - are the templates for those messages set active ?

Thanks for your reply

You mean in Content Management - Message Templates? If that is what you mean yes they are enabled.

Not sure what version you are running ?
Are the messages going into the message que ?
If so is the background scheduled task running ?

I am running version 4.1

I can see the messages in the message queue but Sent column is empty.
Send emails task is enabled.

Seems the scheduled task is not running for some reason
When you click the run now button does it do anything ?
Any errors in the log ?

If no luck you could try turning on the error log in web.config with stdoutLogEnabled="true"
and check the .\log\ or .\stdout\log see if there are any errors

When I click run now it sends the email.

Strange. Why it does not send it when the user requests. the run period is 60 seconds

Ok so the schedule task is not running
What about Keep Alive task or any of the others running ?
Need to check the logs as above
Try clear cache / restarting application, etc

I disabled all tasks and left keep-alive and send emails only.
I dont see any logs in the Logs about either keep-alive or send-emails.
I can see in the message queue a Registration message and the "Planned date of sending" is empty.

Found the problem through another post here. Hosts value in Configuration/Stores was not completed. As soon as I completed that with correct values it worked.

Thanks for the support