Download link in the email

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4 years ago
For a downloadable product, can we send the download link in the order placed notification email?
How can I send the download link to the customer in an email after the order is placed? We are using Nop 4.0.

Any help would be appreciated.
4 years ago
Hi

Customers can see a download link on the order details page.

Also, default сustomers can download it when "payment status" is "paid", so they get the download link in their "order completed" email.
4 years ago
Thanks Maria for the response.Lot of customers actually miss clicking on order details link after the order is complete so they dont see the download link and wonder where it is.

They don't get the download link in their email even when the payment status is paid, is there any setting or code that needs to be added to the message template?


Regards
Vinit
4 years ago
vdedhia wrote:
is there any setting or code that needs to be added to the message template?

You may simply add URL for downloadable products section:
<a href="%Store.URL%customer/downloadableproducts">DOWNLOAD</a>

However, this will be send even if no downloadable product will be ordered.

Regards,
Tom
4 years ago
What payment method are you using? Do you accept payments on your website or using some redirection payment method?
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.