E commerce Tracking is not working in nopCommerce 3.40

Hello,

Since 3 days I am trying to configure ecommerce tracking for analytics and did follow all the steps given in the thread: https://www.nopcommerce.com/boards/t/32329/340-step-by-step-how-to-configure-google-analytics-widget.aspx . I have placed same Google universal analytics code as given in thread. Also, did enable Ecommerce set-up under Ecommerce settings in Analytics. But nothing worked. Please tell me do I need to change any code?

I have tested by placing an order but data is not reflecting in Analycaltic ecommerce overview. Am I doing anything wrong? please guide me. Check the screenshot below.

Did you checked "Disable "Order completed" page" in Configurations--> Settings --> Order Setting ?

if yes then, you have to unchecked because E-commerce tracking code depends on this page.

SuperNopCommerce wrote:

Yes, I have unchecked it too. What might be the issue? Is coding part correct?

[email protected] wrote:

Did you modify any default code of nopcommerce?

SuperNopCommerce wrote:

With the default nopcommerce code it was not working. So, I have changed the code to as suggested in the thread: https://www.nopcommerce.com/boards/t/32329/340-step-by-step-how-to-configure-google-analytics-widget.aspx

Please browse your web site and at console write

ga('ecommerce:addItem', {
  'id': '1234',                     // Transaction ID. Required.
  'name': 'Fluffy Pink Bunnies',    // Product name. Required.
  'sku': 'DD23444',                 // SKU/code.
  'category': 'Party Toys',         // Category or variation.
  'price': '11.99',                 // Unit price.
  'quantity': '1'                   // Quantity.
});
ga('ecommerce:send');

and hit enter if it show at your google analytic then you need to do some work at checkout page.

Hi,

I have tried adding the above given code at console as suggested, still no data is showing up in Analytics. Please help me to solve as it is very important.

[email protected] wrote:

So it means your google analytic ecommerce code it not working or the configuration of google analytic is not correct. The screen shot I share that is also a site of nopcommerce 3.4.

I am sharing the ecommerce analytic code:


1. Tracking code with {ECOMMERCE} line:

<!-- Google code for Analytics tracking -->
<script>
(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
})(window,document,'script','//www.google-analytics.com/analytics.js','ga');
ga('create', '{GOOGLEID}', 'auto');
ga('send', 'pageview');
{ECOMMERCE}
</script>

2.Tracking code for {ECOMMERCE} part, with {DETAILS} line:

ga('require', 'ecommerce', 'ecommerce.js');
ga('ecommerce:addTransaction', {
'id': '{ORDERID}',
'affiliation': '{SITE}',
'revenue': '{TOTAL}',
'shipping': '{SHIP}',
'tax': '{TAX}'
});
{DETAILS} 
ga('ecommerce:send');

3.Tracking code for {DETAILS} part:

ga('ecommerce:addItem', {
'id': '{ORDERID}',
'name': '{PRODUCTNAME}',
'sku': '{PRODUCTSKU}',
'category': '{CATEGORYNAME}',
'price': '{UNITPRICE}',
'quantity': '{QUANTITY}'
});

sina.islam wrote:

Hi, I have added the above code, placed one test order. Does it take some time to reflect the data in Analytics account?

Yes it takes little time 1 or 2 minutes maximum but not more than that. Now for confirmation, that the analytic code is working. please do the same as I told at browser console. If it is not working for your site's products.