On some occasions, shipments are created/updated for orders after they have actually been completed/dispatched/arrived. This happens for many reasons including when the dispatch company are slow to confirm tracking details. You do not want to create a shipment without these details in case the customer contacts you. So while you are waiting for these details the order has already arrived.
This means that customers may receive emails stating 'Your order has been dispatched' after their order has arrived and cause confusion or doubt in the customers mind that you know what you are doing.
Below I have suggested adding a check box to the Shipment details page where you update a shipment as delivered. It is less important to have a check box here because sending an email 'your order has been delivered' days after it has arrived is less embarrassing, but this feature would still be useful.
I'm using nopCom v2.5, but plan to upgrade to v2.6 soon.
[FEATURE REQUEST]
/Admin/Order/AddShipment?orderId=ShipmentNumber
- Add 'Send email notification' check box
- Default state = 'checked'
/Admin/Order/ShipmentDetails/ShipmentNumber
- Add 'Send email notification' check box
- Default state = 'checked'