Tax hell! If order is not subject to VAT, nopcommerce not "discount" tax.

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11 years ago
Hi

I have checked "Prices include tax:".

My product price is 36.00 eur, with VAT=21%.

If the order is "regular", the price without tax is 32.73 eur.
If the order is not subjext to VAT, the price still remaining 36.00.

And the total is obvioulsy wrong.

My fault or bug?

Thanks!
11 years ago
aladino wrote:
Hi

I have checked "Prices include tax:".

My product price is 36.00 eur, with VAT=21%.

If the order is "regular", the price without tax is 32.73 eur.
If the order is not subjext to VAT, the price still remaining 36.00.

And the total is obvioulsy wrong.

My fault or bug?

Thanks!

I guess its your fault. In the calculations it is considering a 10% VAT according your example
11 years ago
Sorry, my fault. VAT is 10%

My product price is 36.00 eur, with VAT=10%. If the order is "regular", the price without tax is 32.73 eur.

BUT THE PROBLEM IS: If the order is not subjext to VAT (Switzerland to Italy), the price still remaining 36.00.

If product price is VAT included (36) and order is not subject to VAT, the final price should be 32.73 NOT 36.

Sorry for my poor english :)
11 years ago
Have you defined which countries are subject to VAT in admin>configuration>countries?

Could you display your tax settings?:
Tax Settings
Prices include tax:  
Allow customers to select tax display type:  
Tax display type:  
Display tax suffix:  
Display all applied tax rates:  
Hide zero tax:  
Hide tax in order summary:  
Tax based on:  
Default tax address:
Country:  
State / province:  
Zip / postal code:  
Shipping is taxable:  
Payment method additional fee is taxable:  
EU VAT enabled:
11 years ago
> Have you defined which countries are subject to VAT in admin>configuration>countries?

Yes. in fact the "order tax" is 0, correctly. But the product price INCLUDE tax. And the total is equal product price and include tax.

My tax settings:
Prices include tax:   True
Allow customers to select tax display type: False
Tax display type:  "Including Tax"
Display tax suffix:   True
Display all applied tax rates:   True
Hide zero tax:   False
Hide tax in order summary:   True
Tax based on:   "Shipping Address"
Default tax address:
Country:  Italy
State / province:   Lucca (is Italy province)
Zip / postal code:   empty
Shipping is taxable:   True
Shipping price includes tax: True
Shipping tax class: "IVA 21%" (IVA is VAT!)
Payment method additional fee is taxable:   False
EU VAT enabled: True
Your shop country: "Italy"
Allow VAT exemption: True
Use web service: False
Notify admin when a new VAT number is submit: True

Thanks!
11 years ago
Have you configured your tax rates per country here?
11 years ago
No. I use "Fixed tax rate provider".

Maybe I'm not clear.

Italy to italy VAT IS applied.

Switzerland to Italy VAT NOT applied.

But product price CONTAIN VAT. (The VAT is not separated).
11 years ago
aladino wrote:
No. I use "Fixed tax rate provider".

Maybe I'm not clear.

Italy to italy VAT IS applied.

Switzerland to Italy VAT NOT applied.

But product price CONTAIN VAT. (The VAT is not separated).

Nop defines taxes accordingly with the shipping address (as you configured it) and not with the address from which it was shipped (Italy or Switzerland). Nop handles only one sender address.
11 years ago
I have the same problem.

I am making a purchase on my store with a testing client.

If I make a normal purchase, the bild is like this:

Subtotal:  1,00€ VAT inc.
Shipping:   0,00€ VAT inc.
Tax 21% :   0,17€
Total:   1,00€

If I set that this client is tax exempt, the bild is like this:

Subtotal:  1,00€ VAT inc.
Shipping:   0,00€ VAT inc.
Tax 0% :   0€
Total:   1,00€


This is wrong, the correct bild should be this:

Subtotal:  0,83€ VAT inc.
Shipping:   0,00€ VAT inc.
Tax 0% :   0€
Total:   0,83€

I think that the issue is that if whe set to true "Prices include tax: true", nopcommerce does not discount the tax to prices when whe set tax free client.
11 years ago
Yep, I have made more test and the problem is the checkbox "prices includes tax".

If this checkbox is set to false and our prices are set on admin panel without tax, all works fine.
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.