Guest Placed an order....

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11 years ago
I got an order on my site from a known past customer. When looking at the order, I found that the user is a guest and not registered.

How could that happen?
Jack
NOP User, Not Developer :)
0
11 years ago
Jackluv wrote:
I got an order on my site from a known past customer. When looking at the order, I found that the user is a guest and not registered.

How could that happen?


I think this is caused by your customer not logging into their account before checking out.
Tim
0
11 years ago
Nevermind... I figured it out... On Order Settings I had "Anonymous Checkout Allowed". Yikes!

Why would anybody want that?
Jack
NOP User, Not Developer :)
0
11 years ago
re:  Why would anybody want that?

Some customers prefer to be anonymous.  They still use one of payment methods you offer - you get paid.
www.noptools.com
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11 years ago
New York wrote:
re:  Why would anybody want that?

Some customers prefer to be anonymous.  They still use one of payment methods you offer - you get paid.


Do they still have to create a password?
Jack
NOP User, Not Developer :)
0
11 years ago
No.  They can go right through the checkout process.
www.noptools.com
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11 years ago
When figuring out my problem. I unchecked the check box of anonymous users

what will happen when that anonymous customer when she logs in now?
Jack
NOP User, Not Developer :)
0
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.