I don't think %Product.ShortDescription% is an available token.
In MessageTokenProvider.cs look at ProductListToHtmlTable() you will need to add it to the Product region. When your notification prints you will notice the grey html portion for the one or many products. Each product needs a description so you will need to modify the procedure to add it. Not sure if it's available in the model you may need to modify that too.
So; %Product.ShortDescription% is not correct unless you sent an email for each product.
%Product.ShortDescription% is correct after you add short description to it.
Thanks Jeff, I was thinking that as well. It is listed in the available tokens for that message template, but it is on a per product basis and not for each order. I'll dig deeper into the code.
Its been a long week :)
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