RESOLVED - Shopping Cart Error (not loading shopping cart when clicked or add to cart is clicked)

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14 years ago
Whenever I click on the shopping cart button up top or click add to cart on any item I get an internal error
" We're sorry, an internal error occurred that prevents the request to complete.

Our supporting staff has been notified with this error and will address this issue shortly. We profusely apologize for the inconvenience and for any damage this may cause. You might want to try the same action at later time. "

In my log it is showing the below:


System.Web.HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> NopSolutions.NopCommerce.Common.NopException: Tax provider could not be loaded at NopSolutions.NopCommerce.BusinessLogic.Tax.TaxManager.GetTaxRate(ProductVariant productVariant, Int32 TaxClassID, Customer customer, String& Error) in F:\Own\NopCommerce\Solution\Solution\Libraries\Nop.BusinessLogic\Tax\TaxManager.cs:line 295 at NopSolutions.NopCommerce.BusinessLogic.Tax.TaxManager.GetPrice(ProductVariant productVariant, Int32 TaxClassID, Decimal price, Boolean includingTax, Customer customer, Boolean priceIncludesTax, String& Error) in F:\Own\NopCommerce\Solution\Solution\Libraries\Nop.BusinessLogic\Tax\TaxManager.cs:line 453 at NopSolutions.NopCommerce.BusinessLogic.Tax.TaxManager.GetPrice(ProductVariant productVariant, Decimal price, Boolean includingTax, Customer customer, String& Error) in F:\Own\NopCommerce\Solution\Solution\Libraries\Nop.BusinessLogic\Tax\TaxManager.cs:line 394 at NopSolutions.NopCommerce.BusinessLogic.Tax.TaxManager.GetTaxTotal(ShoppingCart Cart, Int32 PaymentMethodID, Customer customer, String& Error) in F:\Own\NopCommerce\Solution\Solution\Libraries\Nop.BusinessLogic\Tax\TaxManager.cs:line 189 at NopSolutions.NopCommerce.Web.Modules.OrderTotalsControl.BindData() in F:\Own\NopCommerce\Solution\Solution\NopCommerceStore\Modules\OrderTotals.ascx.cs:line 134 at NopSolutions.NopCommerce.Web.Modules.OrderSummaryControl.BindData() in F:\Own\NopCommerce\Solution\Solution\NopCommerceStore\Modules\OrderSummary.ascx.cs:line 76 at NopSolutions.NopCommerce.Web.Modules.OrderSummaryControl.OnInit(EventArgs e) in F:\Own\NopCommerce\Solution\Solution\NopCommerceStore\Modules\OrderSummary.ascx.cs:line 52 at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace --- at System.Web.UI.Page.HandleError(Exception e) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest() at System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context) at System.Web.UI.Page.ProcessRequest(HttpContext context) at ASP.shoppingcart_aspx.ProcessRequest(HttpContext context) in c:\windows\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\root\2e4f8246\dc129eb7\App_Web_w9lk-r_9.39.cs:line 0 at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)


From what I am seeing it maybe has something to do with my tax setup? Any Ideas?
14 years ago
Got it solved, thanks
14 years ago
How is your tax settings setup?
14 years ago
Somehow I didn't have a tax selected even though I only have one tax option (I deleted the rest)
12 years ago
Just in case, i had the same issue, my case was a wrong configuration on Google checkout (Merchant ID was missing).
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.