Send test mail functionality not working nopCommerce 3.40

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.
9 years ago
itorian wrote:
Did you tried https://accounts.google.com/DisplayUnlockCaptcha


Hopefully you have read this one:

This is not nopCommerce issue, all you need to enable 3rd party application to access your gmail account. Follow this steps to fix this:
1. Login to your gmail account.
2. Visit this page https://accounts.google.com/DisplayUnlockCaptcha and click on button to allow access.
3. Visit this page https://www.google.com/settings/security/lesssecureapps and enable access for less secure apps.
4. Login to your nopCommerce admin portal and visit this page http://website_name.com/Admin/EmailAccount/List and click edit  and click to delete the account.
5. Now use following details:
   Email address: [email protected]
   E display name: your website name
   Host: smtp.gmail.com
   User: [email protected]
   Password: password, remember to click change password button if you are editing any existing account
   SSL: tick to select it
   Use default credentials: uncheck, do not select it
6. Click on save button above.
7. Test the mailing by entering your email id and click on send test email button.
8 years ago
Use Port 587 instead 465  because gmail has smtp port 587..and checked ssl true,unchecked default cradential
6 years ago
itorian wrote:
This is not nopCommerce issue, all you need to enable 3rd party application to access your gmail account. Follow this steps to fix this:
1. Login to your gmail account.
2. Visit this page https://accounts.google.com/DisplayUnlockCaptcha and click on button to allow access.
3. Visit this page https://www.google.com/settings/security/lesssecureapps and enable access for less secure apps.
4. Login to your nopCommerce admin portal and visit this page http://website_name.com/Admin/EmailAccount/List and click edit  and click to delete the account.
5. Now use following details:
   Email address: [email protected]
   E display name: your website name
   Host: smtp.gmail.com
   User: [email protected]
   Password: password, remember to click change password button if you are editing any existing account
   SSL: tick to select it
   Use default credentials: uncheck, do not select it
6. Click on save button above.
7. Test the mailing by entering your email id and click on send test email button.


I have followed above all steps and its working fine at local IIS.
When I deployed on live server its giving issue Failure sending mail
Mails are not sending.
Is there left any other steps which I do.

Please let me know and thanks in advance
6 years ago
Look in the System > Log to see if any error details
6 years ago
check the host, you need to go to your hosting host SMTP, which is not the same, as yours mail's provider.[/b]
[b]Go to Admin Panel->Configuration->Email Accounts:
Next Step select your account and edit configuration for this
Email Address: your email
Email display name: your name
Host: relay - hosting.secureserver . net(only Godaddy hosting)
Port: 25
User: your email
Password: your password
SSL(Optional)
Use default credentials(Optional)

You need check only Host, that's the point of problem, Good Luck)))

If I answer late, I will help others
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.